Bus operator requirements

What you need to know to get started. Find guidance and support material tailored to your needs.

Agents

Agents are defined as people outside the operator’s organisation that can publish data on behalf of an operator. Mostly commonly, these will be local transport authorities. It is expected that operators will have contracts establishing the services and expectations with agents, prior to allocating them as an agent on this service.

Allocating and removing agents

Please ensure operators and agents have support agreements and contracts in place prior to allocating agent users on this service.

An operator’s admin user can allocate agents to publish data to the service, by going to my account and selecting user management.

Agent users

Please ensure the operator invites all the agent users to be agents for their organisation, this may be multiple emails for local authority. Alternatively, agents may wish to use a functional mailbox for the agent user account. However, this will limit people that can log in at once to those with the same external IP address.

An operator’s admin user can allocate agents to publish data to the service, by going to my account and selecting user management.

Agents can

Publish all types of data

Update the National Operator Codes (NOC) associated with the operator the service

Remove themselves as an agent for an operator

Agents cannot

Take over the legal obligation to provide data to BODS; they can only publish data

Agent cannot add users to an operator’s organisation

Notification emails

Notification emails will be sent to both the admin user and agent when:

Any user publishes data

If an agent accepts or rejects the invite to the operator’s organisation

An agent or operator removes the agent at a later date

National Operator Codes are edited