Cancelled service incorrectly appearing as active
This observation identifies services that have been cancelled or is not registered with the responsible local bus registrations authority, but the published data indicate that they are running.
Impacts
Services that are no longer running will appear on journey planning apps causing major disruption to passengers and impacting passenger satisfaction. Operators must ensure the published data accurately reflects the status of their registered services.
How to resolve
If the service is no longer running, please remove the published file from the uploaded data set, or end date the file equal to the date the service stopped running. This can be done on your timetables scheduling tool.
If the service is running, please contact the responsible local bus registrations authority to register the bus service.
The following service(s) have been observed to not be registered with a local bus registrations authority.
| Service (10) | Details |
|---|---|
| 759 - PC0004417:18010334 | PC0004417:18010334 is specified in the data set but is not registered with a local bus registrations authority |
| 760 - PC0004417:18010335 | PC0004417:18010335 is specified in the data set but is not registered with a local bus registrations authority |
| 777 - PC0004417:18010336 | PC0004417:18010336 is specified in the data set but is not registered with a local bus registrations authority |
| 774 - PC0004417:18010337 | PC0004417:18010337 is specified in the data set but is not registered with a local bus registrations authority |
| 789 - PC0004417:18010338 | PC0004417:18010338 is specified in the data set but is not registered with a local bus registrations authority |
| 795 - PC0004417:18010339 | PC0004417:18010339 is specified in the data set but is not registered with a local bus registrations authority |
| 813 - PC0004417:18010340 | PC0004417:18010340 is specified in the data set but is not registered with a local bus registrations authority |
| 814 - PC0004417:18010341 | PC0004417:18010341 is specified in the data set but is not registered with a local bus registrations authority |
| 829 - PC0004417:18010342 | PC0004417:18010342 is specified in the data set but is not registered with a local bus registrations authority |
| W1 - PC0004417:18010343 | PC0004417:18010343 is specified in the data set but is not registered with a local bus registrations authority |