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Cancelled service incorrectly appearing as active

This observation identifies services that have been cancelled or is not registered with the responsible local bus registrations authority, but the published data indicate that they are running.

Impacts

Services that are no longer running will appear on journey planning apps causing major disruption to passengers and impacting passenger satisfaction. Operators must ensure the published data accurately reflects the status of their registered services.

How to resolve

If the service is no longer running, please remove the published file from the uploaded data set, or end date the file equal to the date the service stopped running. This can be done on your timetables scheduling tool.

If the service is running, please contact the responsible local bus registrations authority to register the bus service.

The following service(s) have been observed to not be registered with a local bus registrations authority.

Service (10) Details
984 - PC0004417:18010156 PC0004417:18010156 is specified in the data set but is not registered with a local bus registrations authority
594 - PC0004417:18010157 PC0004417:18010157 is specified in the data set but is not registered with a local bus registrations authority
87 - PC0004417:18010319 PC0004417:18010319 is specified in the data set but is not registered with a local bus registrations authority
254 - PC0004417:18010320 PC0004417:18010320 is specified in the data set but is not registered with a local bus registrations authority
279 - PC0004417:18010321 PC0004417:18010321 is specified in the data set but is not registered with a local bus registrations authority
280 - PC0004417:18010322 PC0004417:18010322 is specified in the data set but is not registered with a local bus registrations authority
287 - PC0004417:18010323 PC0004417:18010323 is specified in the data set but is not registered with a local bus registrations authority
288 - PC0004417:18010323 PC0004417:18010323 is specified in the data set but is not registered with a local bus registrations authority
309 - PC0004417:18010323 PC0004417:18010323 is specified in the data set but is not registered with a local bus registrations authority
343 - PC0004417:18010324 PC0004417:18010324 is specified in the data set but is not registered with a local bus registrations authority