This is a new service – your feedback will help us to improve it.

Back

Cancelled service incorrectly appearing as active

This observation identifies services that have been cancelled or is not registered with the responsible local bus registrations authority, but the published data indicate that they are running.

Impacts

Services that are no longer running will appear on journey planning apps causing major disruption to passengers and impacting passenger satisfaction. Operators must ensure the published data accurately reflects the status of their registered services.

How to resolve

If the service is no longer running, please remove the published file from the uploaded data set, or end date the file equal to the date the service stopped running. This can be done on your timetables scheduling tool.

If the service is running, please contact the responsible local bus registrations authority to register the bus service.

The following service(s) have been observed to not be registered with a local bus registrations authority.

Service (10) Details
5 - PD0001111:43010617 PD0001111:43010617 is specified in the data set but is not registered with a local bus registrations authority
6 - PD0001111:43010639 PD0001111:43010639 is specified in the data set but is not registered with a local bus registrations authority
934 - PD0001111:43010648 PD0001111:43010648 is specified in the data set but is not registered with a local bus registrations authority
73 - PD0001111:43010654 PD0001111:43010654 is specified in the data set but is not registered with a local bus registrations authority
72 - PD0001111:43010666 PD0001111:43010666 is specified in the data set but is not registered with a local bus registrations authority
71 - PD0001111:43010667 PD0001111:43010667 is specified in the data set but is not registered with a local bus registrations authority
2 - PD0001111:43010675 PD0001111:43010675 is specified in the data set but is not registered with a local bus registrations authority
1 - PD0001111:43010676 PD0001111:43010676 is specified in the data set but is not registered with a local bus registrations authority
829 - PD0001111:43010691 PD0001111:43010691 is specified in the data set but is not registered with a local bus registrations authority
62 - PD0001111:43010747 PD0001111:43010747 is specified in the data set but is not registered with a local bus registrations authority