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Cancelled service incorrectly appearing as active

This observation identifies services that have been cancelled or is not registered with the responsible local bus registrations authority, but the published data indicate that they are running.

Impacts

Services that are no longer running will appear on journey planning apps causing major disruption to passengers and impacting passenger satisfaction. Operators must ensure the published data accurately reflects the status of their registered services.

How to resolve

If the service is no longer running, please remove the published file from the uploaded data set, or end date the file equal to the date the service stopped running. This can be done on your timetables scheduling tool.

If the service is running, please contact the responsible local bus registrations authority to register the bus service.

The following service(s) have been observed to not be registered with a local bus registrations authority.

Service (10) Details
82 - PD0001111:43010194 PD0001111:43010194 is specified in the data set but is not registered with a local bus registrations authority
997 - PD0001111:43010213 PD0001111:43010213 is specified in the data set but is not registered with a local bus registrations authority
69 - PD0001111:43010222 PD0001111:43010222 is specified in the data set but is not registered with a local bus registrations authority
29 - PD0001111:43010248 PD0001111:43010248 is specified in the data set but is not registered with a local bus registrations authority
3 - PD0001111:43010279 PD0001111:43010279 is specified in the data set but is not registered with a local bus registrations authority
784 - PD0001111:43010356 PD0001111:43010356 is specified in the data set but is not registered with a local bus registrations authority
19 - PD0001111:43010449 PD0001111:43010449 is specified in the data set but is not registered with a local bus registrations authority
2 - PD0001111:43010454 PD0001111:43010454 is specified in the data set but is not registered with a local bus registrations authority
7 - PD0001111:43010485 PD0001111:43010485 is specified in the data set but is not registered with a local bus registrations authority
49 - PD0001111:43010495 PD0001111:43010495 is specified in the data set but is not registered with a local bus registrations authority