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Cancelled service incorrectly appearing as active

This observation identifies services that have been cancelled or is not registered with the responsible local bus registrations authority, but the published data indicate that they are running.

Impacts

Services that are no longer running will appear on journey planning apps causing major disruption to passengers and impacting passenger satisfaction. Operators must ensure the published data accurately reflects the status of their registered services.

How to resolve

If the service is no longer running, please remove the published file from the uploaded data set, or end date the file equal to the date the service stopped running. This can be done on your timetables scheduling tool.

If the service is running, please contact the responsible local bus registrations authority to register the bus service.

The following service(s) have been observed to not be registered with a local bus registrations authority.

Service (10) Details
5 - PD0001111:43010131 PD0001111:43010131 is specified in the data set but is not registered with a local bus registrations authority
89 - PD0001111:43010132 PD0001111:43010132 is specified in the data set but is not registered with a local bus registrations authority
713 - PD0001111:43010147 PD0001111:43010147 is specified in the data set but is not registered with a local bus registrations authority
711 - PD0001111:43010148 PD0001111:43010148 is specified in the data set but is not registered with a local bus registrations authority
7S - PD0001111:43010149 PD0001111:43010149 is specified in the data set but is not registered with a local bus registrations authority
877 - PD0001111:43010167 PD0001111:43010167 is specified in the data set but is not registered with a local bus registrations authority
751 - PD0001111:43010174 PD0001111:43010174 is specified in the data set but is not registered with a local bus registrations authority
863 - PD0001111:43010181 PD0001111:43010181 is specified in the data set but is not registered with a local bus registrations authority
763 - PD0001111:43010183 PD0001111:43010183 is specified in the data set but is not registered with a local bus registrations authority
793 - PD0001111:43010190 PD0001111:43010190 is specified in the data set but is not registered with a local bus registrations authority