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Cancelled service incorrectly appearing as active

This observation identifies services that have been cancelled or is not registered with the responsible local bus registrations authority, but the published data indicate that they are running.

Impacts

Services that are no longer running will appear on journey planning apps causing major disruption to passengers and impacting passenger satisfaction. Operators must ensure the published data accurately reflects the status of their registered services.

How to resolve

If the service is no longer running, please remove the published file from the uploaded data set, or end date the file equal to the date the service stopped running. This can be done on your timetables scheduling tool.

If the service is running, please contact the responsible local bus registrations authority to register the bus service.

The following service(s) have been observed to not be registered with a local bus registrations authority.

Service (10) Details
43 - PD0001111:43010107 PD0001111:43010107 is specified in the data set but is not registered with a local bus registrations authority
11C - PD0001111:43010108 PD0001111:43010108 is specified in the data set but is not registered with a local bus registrations authority
4 - PD0001111:43010110 PD0001111:43010110 is specified in the data set but is not registered with a local bus registrations authority
40 - PD0001111:43010114 PD0001111:43010114 is specified in the data set but is not registered with a local bus registrations authority
82 - PD0001111:43010120 PD0001111:43010120 is specified in the data set but is not registered with a local bus registrations authority
49 - PD0001111:43010121 PD0001111:43010121 is specified in the data set but is not registered with a local bus registrations authority
45 - PD0001111:43010123 PD0001111:43010123 is specified in the data set but is not registered with a local bus registrations authority
13 - PD0001111:43010126 PD0001111:43010126 is specified in the data set but is not registered with a local bus registrations authority
705 - PD0001111:43010129 PD0001111:43010129 is specified in the data set but is not registered with a local bus registrations authority
881 - PD0001111:43010130 PD0001111:43010130 is specified in the data set but is not registered with a local bus registrations authority