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Cancelled service incorrectly appearing as active

This observation identifies services that have been cancelled or is not registered with the responsible local bus registrations authority, but the published data indicate that they are running.

Impacts

Services that are no longer running will appear on journey planning apps causing major disruption to passengers and impacting passenger satisfaction. Operators must ensure the published data accurately reflects the status of their registered services.

How to resolve

If the service is no longer running, please remove the published file from the uploaded data set, or end date the file equal to the date the service stopped running. This can be done on your timetables scheduling tool.

If the service is running, please contact the responsible local bus registrations authority to register the bus service.

The following service(s) have been observed to not be registered with a local bus registrations authority.

Service (10) Details
60 - PD0001111:43010043 PD0001111:43010043 is specified in the data set but is not registered with a local bus registrations authority
97 - PD0001111:43010045 PD0001111:43010045 is specified in the data set but is not registered with a local bus registrations authority
18 - PD0001111:43010046 PD0001111:43010046 is specified in the data set but is not registered with a local bus registrations authority
50 - PD0001111:43010047 PD0001111:43010047 is specified in the data set but is not registered with a local bus registrations authority
16 - PD0001111:43010054 PD0001111:43010054 is specified in the data set but is not registered with a local bus registrations authority
X14 - PD0001111:43010055 PD0001111:43010055 is specified in the data set but is not registered with a local bus registrations authority
41 - PD0001111:43010056 PD0001111:43010056 is specified in the data set but is not registered with a local bus registrations authority
14 - PD0001111:43010058 PD0001111:43010058 is specified in the data set but is not registered with a local bus registrations authority
159 - PD0001111:43010061 PD0001111:43010061 is specified in the data set but is not registered with a local bus registrations authority
11 - PD0001111:43010066 PD0001111:43010066 is specified in the data set but is not registered with a local bus registrations authority