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Cancelled service incorrectly appearing as active

This observation identifies services that have been cancelled or is not registered with the responsible local bus registrations authority, but the published data indicate that they are running.

Impacts

Services that are no longer running will appear on journey planning apps causing major disruption to passengers and impacting passenger satisfaction. Operators must ensure the published data accurately reflects the status of their registered services.

How to resolve

If the service is no longer running, please remove the published file from the uploaded data set, or end date the file equal to the date the service stopped running. This can be done on your timetables scheduling tool.

If the service is running, please contact the responsible local bus registrations authority to register the bus service.

The following service(s) have been observed to not be registered with a local bus registrations authority.

Service (10) Details
X10 - PD0001111:43010750 PD0001111:43010750 is specified in the data set but is not registered with a local bus registrations authority
FD - PD0001111:43010751 PD0001111:43010751 is specified in the data set but is not registered with a local bus registrations authority
X12 - PD0001111:43010764 PD0001111:43010764 is specified in the data set but is not registered with a local bus registrations authority
35 - PD0001111:43010770 PD0001111:43010770 is specified in the data set but is not registered with a local bus registrations authority
8 - PD0001111:43010773 PD0001111:43010773 is specified in the data set but is not registered with a local bus registrations authority
822 - PD0001111:43010776 PD0001111:43010776 is specified in the data set but is not registered with a local bus registrations authority
X15 - PD0001111:43010814 PD0001111:43010814 is specified in the data set but is not registered with a local bus registrations authority
1S - PD0001111:43010819 PD0001111:43010819 is specified in the data set but is not registered with a local bus registrations authority
77 - PD0001111:43010851 PD0001111:43010851 is specified in the data set but is not registered with a local bus registrations authority
77B - PD0001111:43010868 PD0001111:43010868 is specified in the data set but is not registered with a local bus registrations authority