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Stop not found in NaPTAN

This observation identifies the use of stops that are not registered with NaPTAN.

Impacts

NaPTAN provides a source for key stop information across different transport types to support consumers to provide accurate stop information to passengers.

It is important for the public transport ecosystem to work together to ensure the stop data inputted is correctly detailed and can be referenced to the NaPTAN database.

How to resolve

Please notify the relevant Local Transport Authority immediately to request the stops to be registered, notifying them of issues found by this observation.

For temporary stops that do not include a reference to NaPTAN, they must be defined geographically using a latitude and longitude in the data and must not be used for more than two months.

The following service(s) have been observed to have a stop that is not registered with NaPTAN.