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Cancelled service incorrectly appearing as active

This observation identifies services that have been cancelled or is not registered with the responsible local bus registrations authority, but the published data indicate that they are running.

Impacts

Services that are no longer running will appear on journey planning apps causing major disruption to passengers and impacting passenger satisfaction. Operators must ensure the published data accurately reflects the status of their registered services.

How to resolve

If the service is no longer running, please remove the published file from the uploaded data set, or end date the file equal to the date the service stopped running. This can be done on your timetables scheduling tool.

If the service is running, please contact the responsible local bus registrations authority to register the bus service.

The following service(s) have been observed to not be registered with a local bus registrations authority.

Service (8) Details
169 - PD0000479:43010386 PD0000479:43010386 is specified in the data set but is not registered with a local bus registrations authority
41 - PD0000479:43010387 PD0000479:43010387 is specified in the data set but is not registered with a local bus registrations authority
A9 - PD0000479:43010388 PD0000479:43010388 is specified in the data set but is not registered with a local bus registrations authority
75C - PD0000479:701 PD0000479:701 is specified in the data set but is not registered with a local bus registrations authority
75S - PD0000479:702 PD0000479:702 is specified in the data set but is not registered with a local bus registrations authority
75A - PD0000479:703 PD0000479:703 is specified in the data set but is not registered with a local bus registrations authority
60 - PF1118394:225 PF1118394:225 is specified in the data set but is not registered with a local bus registrations authority
8 - PF1118394:90 PF1118394:90 is specified in the data set but is not registered with a local bus registrations authority