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Cancelled service incorrectly appearing as active

This observation identifies services that have been cancelled or is not registered with the responsible local bus registrations authority, but the published data indicate that they are running.

Impacts

Services that are no longer running will appear on journey planning apps causing major disruption to passengers and impacting passenger satisfaction. Operators must ensure the published data accurately reflects the status of their registered services.

How to resolve

If the service is no longer running, please remove the published file from the uploaded data set, or end date the file equal to the date the service stopped running. This can be done on your timetables scheduling tool.

If the service is running, please contact the responsible local bus registrations authority to register the bus service.

The following service(s) have been observed to not be registered with a local bus registrations authority.

Service (10) Details
60 - PD0000479:342 PD0000479:342 is specified in the data set but is not registered with a local bus registrations authority
46 - PD0000479:385 PD0000479:385 is specified in the data set but is not registered with a local bus registrations authority
41 - PD0000479:387 PD0000479:387 is specified in the data set but is not registered with a local bus registrations authority
A9 - PD0000479:388 PD0000479:388 is specified in the data set but is not registered with a local bus registrations authority
7C - PD0000479:389 PD0000479:389 is specified in the data set but is not registered with a local bus registrations authority
51 - PD0000479:390 PD0000479:390 is specified in the data set but is not registered with a local bus registrations authority
Tour - PD0000479:409 PD0000479:409 is specified in the data set but is not registered with a local bus registrations authority
703 - PD0000479:43010343 PD0000479:43010343 is specified in the data set but is not registered with a local bus registrations authority
188 - PD0000479:43010382 PD0000479:43010382 is specified in the data set but is not registered with a local bus registrations authority
46 - PD0000479:43010385 PD0000479:43010385 is specified in the data set but is not registered with a local bus registrations authority