First stop is set down only
This observation identifies journeys where the first stop is designated as set down only, meaning the bus is not scheduled to pick up passengers at the first stop.
Impacts
Journey planners may not be able to show journeys with this stop correctly to passengers, disrupting their journeys.
How to resolve
Please correct the stop activity on your scheduling tool or get in contact with your agent to address this observation.
The following service(s) have been observed to have first stop as set down only.