First stop is not a timing point
This observation identifies journeys where the first stop is not set to be a timing point.
Impacts
A timing point is a designated stop where the bus has been registered to depart from at a specific time. The Traffic Commissioner requires registered services have the first and last stop designated as timing points. These points are where the service punctuality is monitored and is often used to generate ‘shortened’ timetables.
If the first and last stops are not timing points, the printed timetables may not display correctly and will reduce the quality of information available to passengers.
How to resolve
Please correct the stop details on your scheduling tool or get in contact with your agent to address this observation.
The following service(s) have been observed to not have the first stop set as a timing point.